Assistant Store Manager

Responsibilities

• Manage point of sale operations including sales, product, turnover, and team management to maximize returns.
• Deliver exceptional customer service by anticipating needs, boosting sales, and managing refunds or alterations.
• Support the Store Manager in talent development, training, motivating the team, and organizing staff rotas.
• Oversee store operations including opening/closing procedures, facility maintenance, and shop cleanliness.
• Control stock loss, coordinate safety, and supervise POS transactions such as exchanges and till incidences.
• Monitor and analyze KPIs, informing and training the team to ensure sales goals and action plans are met.

Requirements

• 1-2 years of experience as an Assistant Store Manager in a retail environment of comparable size.
• High School Diploma or Technical Certificate.
• Advanced proficiency in English and fluency in Spanish.
• Computer literate with strong technical skills.

About the Company

Desigual is a unique, optimistic, and colorful fashion brand born in Ibiza in 1984. We celebrate difference through our Mediterranean-inspired designs and a positive, vibrant work culture. We invite our team members to grow, change, and improve alongside us as we offer our customers a joyful brand experience.