Assistant Store Manager

Responsibilities

• Deliver outstanding service to consumers using the C.H.A.R.M. service model
• Oversee all opening and closing procedures and ensure follow-up on daily activities
• Educate team members on products, promotions, and retail operations
• Drive daily sales targets and improve personal key performance indicators
• Support retail operations including POS management, stock replenishment, and pricing
• Coordinate, delegate, and prioritize store deadlines and tasks
• Adhere to Asset Protection policies, including inventory control and shortage prevention

Requirements

• Minimum of 4 years of total retail experience
• At least an A Level, Diploma, or above
• Professional working proficiency in English
• Proficiency in Microsoft Office (Word, PowerPoint, Excel) and email
• Ability to work rotational shifts, including nights, weekends, and public holidays
• Demonstrated leadership abilities and a passion for driving team results

Preferred Qualifications

• Previous experience in a store leadership role
• Proficiency in languages other than English

Benefits

• Eligible for company incentive programs
• Medical, dental, and vision coverage
• Life and AD&D insurance
• Short-term and long-term disability coverage
• Paid time off and employee assistance programs

About the Company

Crocs, Inc. is a global leader in casual footwear, known for its comfort and iconic style. We encourage our team members to break molds and create something better, offering diverse career paths from retail stores to global headquarters.