Assistant Store Manager

Responsibilities

• Support the Store Manager in overseeing daily operations, leading associates, and ensuring exceptional customer experiences and brand standards.
• Supervise and support associate daily goals to maximize sales, KPIs, and customer loyalty through in-store and omni-channel models.
• Engage, train, and develop team members, providing coaching and counseling to address performance opportunities.
• Manage store operations including inventory ordering, shipment processing, payroll hours, and scheduling.
• Ensure execution of digital strategies such as omni-channel fulfillment (SFS/SDD/BOPIS).
• Maintain a safe environment for associates and customers by enforcing all company policies, loss prevention procedures, and HAZMAT compliance.
• Act as the primary point of contact for resolving customer issues and concerns.

Requirements

• High School Diploma or equivalent.
• Must be 18 years of age or older.
• 3+ years of retail sales or customer service experience preferred.
• 1+ year of management experience preferred.
• Ability to lead a team of associates to meet business objectives.
• Flexible scheduling availability to meet the needs of the business.
• Strong communication skills to effectively interact with team members and management.

Preferred Qualifications

• Cosmetology license is desirable but not required.

About the Company

Cosmo Prof is a leading supplier in the hair and beauty industry, dedicated to empowering customers to express themselves through professional-grade products and expertise.