Assistant Store Manager

Responsibilities

• Achieve personal and store sales goals while fostering sales skill development among team members
• Develop and implement effective sales strategies to enhance revenue and customer experience
• Manage client information collection, including contact details for CRM purposes
• Resolve customer concerns promptly through strong problem-solving skills
• Maintain high standards of housekeeping and visual merchandising to create an inviting environment
• Oversee operational tasks including opening/closing procedures and inventory management
• Utilize POS, CRM, and inventory management tools to ensure smooth operations
• Implement inventory security measures and adhere to loss prevention programs

Requirements

• 1+ years of retail management experience, ideally in an Assistant Manager role
• Results-oriented mindset with a strong focus on sales and driving revenue
• Positive, high-energy personality with the ability to engage customers proactively
• Strong verbal and written communication skills
• Proficiency in retail POS systems, Microsoft Office, and email
• Ability to lift, carry, or move objects weighing up to 40 pounds and use ladders or stairs
• Demonstrated experience in coaching and mentoring employees

Benefits

• Sick day allowance for unforeseen health needs
• Attractive discounts on products
• Employee wellness programs to promote work-life balance
• Monthly bonus incentives for outstanding performance

About the Company

89th & Madison is a retail brand dedicated to providing exceptional customer experiences through high-quality merchandise and a mission-driven approach to store operations.