Assistant Sales Manager

Responsibilities

• Lead and manage the remote inside sales team to convert inbound leads
• Set and track monthly performance targets including conversion rates and booking volumes
• Provide regular training and coaching to improve sales conversation quality
• Optimize sales-operations and sales-finance workflows for better efficiency
• Gather customer insights to provide feedback on property design and amenities
• Lead Customer Success Associates with a focus on upselling and tenant retention
• Analyze churn data and implement strategies to reduce tenant move-outs
• Oversee tenant compliance and documentation processes

Requirements

• Bachelor's or Master's degree in Business, Real Estate, Hospitality Management, or related field
• 2–3 years of experience in team leadership or management within sales or customer success
• Experience managing inside sales teams and setting KPIs
• Strong analytical mindset to interpret sales data and trends
• Excellent verbal and written communication skills
• Proficiency with CRM tools and sales technology platforms

Preferred Qualifications

• Background in coliving, hospitality, or real estate industry
• Prior experience with Front, Twilio, THM, or Matterport

About the Company

Cove is a tech-enabled flexible living platform providing high-quality, community-centric accommodations across Singapore, Indonesia, South Korea, and Japan.