Posted 5 hours ago
Assistant Reservation Manager
AYANA Komodo
Requirements
2+ years hospitality reservations leadership experience, Proficiency in PMS and PABX, Knowledge of sales techniques and yield management, Team coaching and training skills
Skills
Hospitality
About the role
Responsibilities
- Lead, coach, and supervise the Reservations Communication team to ensure service quality and brand standards
- Monitor and maintain knowledge of reservation systems, hotel services, room rates, and promotional offerings
- Support effective selling strategies and resolve guest complaints
- Ensure accurate data input in PMS and other relevant systems
- Collaborate with Front Office and Revenue teams to optimize occupancy and guest satisfaction
- Deliver training, prepare schedules, and conduct daily briefings
Requirements
- At least 2 years of experience in a reservations leadership role in hospitality
- Proficiency in PMS, PABX, and hotel reservation systems
- Knowledge of sales techniques, yield management, and cost control
- Strong attention to detail and ability to handle confidential information
- Skills in team coaching, training, and feedback delivery
Benefits
- Positive Working
- Great Environment
- Supportive Team Work
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AYANA Komodo · Komodo
