Assistant Office Manager

Responsibilities

• Execute the Total Patient Experience (TPE) to ensure high-quality service
• Develop and maintain strong working relationships with associated doctors
• Enforce all corporate policies and procedures
• Motivate team members through positive communication and support
• Assist with day-to-day operations, including office flow and supply inventory
• Support team member training and coaching as directed by the Office Manager
• Handle patient and team inquiries in the absence of the Office Manager

Requirements

• High school diploma or GED
• Minimum of 1 year of experience in a customer service or patient-facing role
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Ability to pass a background check as required by state law
• Ability to provide proof of identity and right to work in the United States

Preferred Qualifications

• Previous medical office experience
• Previous leadership or supervisory experience
• ABO and NCLE certifications

About the Company

Clarkson Eyecare provides comprehensive eye care services, including exams, specialty lenses, and a wide selection of eyewear. As part of the EyeCare Partners network, we are dedicated to delivering exceptional patient experiences through professional expertise and a goal-oriented team.