Assistant Manager/Duty Manager

Responsibilities

• Provide overall leadership and accountability for daily site operations and long-term performance
• Ensure maximum client and guest satisfaction through consistent, high-quality hospitality services
• Uphold and enforce Dexterra standards related to food quality, service consistency, cleanliness, and Health & Safety programs
• Lead and support hiring initiatives, onboarding, and performance management
• Deliver financial oversight, including revenue forecasting, budget development, and cost control
• Develop and manage staffing plans and schedules aligned with client forecasts
• Act as the primary point of accountability for the client relationship

Requirements

• 5-8 years of progressive hospitality or accommodations management experience
• Experience in large-scale hotels, resorts, or workforce accommodations
• Post-secondary education in business, hospitality, or a related discipline
• Strong financial acumen including budgeting and forecasting
• Proficiency with Microsoft Office and hospitality/facilities management systems
• Ability to pass drug, alcohol, and fit-to-work testing

About the Company

Dexterra Group has been serving clients for over 75 years, supporting infrastructure and built assets to help companies operate confidently and successfully through regional expertise and passionate teams.