Assistant Manager/Duty Manager

Responsibilities

• Provide overall leadership and accountability for daily site operations and long-term performance
• Ensure maximum client and guest satisfaction through consistent, high-quality hospitality services
• Uphold and enforce Dexterra standards related to food quality, service consistency, cleanliness, and Health & Safety programs
• Lead and support hiring initiatives, onboarding, and performance management
• Deliver financial oversight, including revenue forecasting, budget development, and cost control
• Develop and manage staffing plans and schedules aligned with client forecasts
• Act as the primary point of accountability for the client relationship and operational outcomes

Requirements

• 5-8 years of progressive hospitality or accommodations management experience
• Experience in large-scale hotels, resorts, or workforce accommodations
• Post-secondary education in business, hospitality, or a related discipline
• Strong financial acumen including budgeting and forecasting
• Proficiency with Microsoft Office and hospitality or facilities management systems
• Ability to pass drug, alcohol, and fit-to-work testing

About the Company

Dexterra Group supports the infrastructure and built assets that play a vital role in society, helping clients achieve higher performance and productivity through expert workforce solutions.