Assistant Manager

Responsibilities

• Meet and exceed individual and store baseline goals for personal sales and KPI metrics including conversion, DPT, UPT, and Client Data Capture
• Lead and develop the retail team through consistent coaching, roleplay, and feedback to foster a 360-degree coaching culture
• Assist the Store Manager with recruiting, networking, and maintaining a pipeline of high-caliber candidates
• Manage store operations including scheduling, timecards, payroll, and adherence to company policies
• Ensure the store maintains visual merchandising guidelines and delivers a superior luxury client experience
• Execute event strategies and utilize client books to build and maintain strong customer relationships

Requirements

• Proven success in meeting sales goals and achieving retail KPIs
• Experience in the luxury market, fashion, or lifestyle sectors
• Strong leadership skills with the ability to plan, prioritize, and drive team performance
• Flexible availability to work mornings, nights, weekends, and holidays as needed
• Physical ability to stand for long periods, use ladders, and lift/push boxes weighing up to 30 lbs
• Excellent written and verbal communication skills

Benefits

• Comprehensive medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and tuition reimbursement
• Employee discount and pet insurance
• Quarterly sales bonus program eligibility
• Career pathing and professional training opportunities

About the Company

Since 1975, TUMI has been creating world-class business, travel, and performance luxury essentials. Designed to upgrade and beautify all aspects of life on the move, TUMI blends flawless functionality with ingenuity to empower the journeys of movers and makers worldwide.