Assistant Manager

Responsibilities

• Support the planning and execution of in-person marketing events
• Assist in leading and motivating team members during live events
• Engage with customers face-to-face in a professional and positive manner
• Help ensure smooth event setup, operations, and breakdown
• Provide information about client products, services, and promotions
• Assist with training new team members on basic event procedures
• Maintain a high standard of professionalism and customer service
• Communicate effectively with team leads and management
• Help resolve on-site issues and support quick problem-solving
• Contribute to a positive and productive team environment

Requirements

• Strong communication and interpersonal skills
• Positive attitude and leadership potential
• Comfortable working in fast-paced, face-to-face environments
• Ability to work well in a team setting
• Reliable, punctual, and professional
• High school diploma or equivalent preferred
• Prior experience in customer service, retail, hospitality, or sales is a plus

Benefits

• Paid training and hands-on leadership development
• Entry-level management career growth opportunities
• Supportive and team-oriented environment
• Experience in event marketing and customer engagement
• Opportunities for advancement within the company
• Performance-based recognition programs

About the Company

THE GEM Inc. is a growing event marketing and customer engagement company that partners with brands to create interactive, face-to-face marketing campaigns and live event experiences. Our team focuses on delivering excellent customer interactions, strong brand representation, and successful event execution.