Assistant Manager Reservation

Responsibilities

• Answer reservation requests promptly and politely while recording complete details per standard procedure
• Handle all incoming enquiries efficiently to convert them into confirmed bookings
• Manage daily reservation filing and correspondence
• Maximize sales and room occupancy rates through effective enquiry handling

Requirements

• Guest-focused personality
• Experience with Opera or a related reservation system is an asset
• Strong interpersonal and problem-solving abilities
• Fluency in English; additional languages are a plus

About the Company

Accor is a worldwide leader in hospitality, offering diverse brands and opportunities for professional growth. We support our employees to learn every day and aim to provide work that brings purpose to your life.