Assistant Manager, Policyowners Service

Responsibilities

• Process policy alterations according to policyowners' instructions within predefined time frames
• Support and assist in ad hoc projects, including the preparation of user requirements and test plans
• Conduct user-acceptance testing (UAT) for assigned projects
• Assist in daily operation monitoring and quality assurance checking
• Handle enquiries from distributors and various internal departments
• Manage group life administration matters, including member movement and renewal arrangements

Requirements

• University graduate preferred
• 4-5 years of working experience in the financial or insurance industries
• Proficiency in written English and Chinese
• Computer literacy with hands-on experience in MS Office and Chinese word processing

Preferred Qualifications

• Previous experience in group life administration

About the Company

Chubb Life Insurance Hong Kong Limited is part of Chubb, the world's largest publicly traded property and casualty insurance company. We are dedicated to providing exceptional service and insurance solutions to our policyowners.