Assistant Manager, Operations

Responsibilities

• Understand Operations’ daily goals and proactively plan for all operational processes
• Schedule and train associates to meet production needs
• Manage warehouse opening and closing procedures
• Oversee supply inventory and manage replenishments
• Monitor quality control for inbound, outbound, verification, and support processes
• Create and maintain accurate operations documentation and procedures
• Track and troubleshoot order issues to ensure efficient fulfillment
• Inspire employees and invest in their professional growth and development
• Promote a positive on-site culture and uphold company core values

Requirements

• 2-5 years of experience managing a team in an operational setting
• Strong analytical skills with the ability to recognize issues and assess productivity
• Excellent written and verbal communication skills
• Highly organized with demonstrated attention to detail
• Ability to lift and move boxes up to 35 pounds
• Availability to work extended hours, including weekends and holidays, during peak periods

Preferred Qualifications

• Knowledge of and passion for sneaker culture and industry trends

Benefits

• 401K
• Paid time off
• Dental, medical, and vision insurance
• Disability and life insurance options

About the Company

GOAT Group represents the leading platforms for authentic sneakers, apparel, and accessories. Operating four distinct brands—GOAT, Flight Club, Grailed, and alias—GOAT Group has a global community of more than 60 million members across 170 countries.