Assistant Manager

Responsibilities

• Collaborate with the General Manager to monitor and control labor costs through effective scheduling and team retention.
• Manage restaurant opening and closing procedures, including security protocols and crew task coordination.
• Conduct inventory checks, update systems, and handle food deliveries to ensure accuracy.
• Ensure customer service and speed of service metrics meet company goals and standards.
• Maintain restaurant cleanliness and adherence to health, food safety, and QSC standards.
• Direct and prioritize team member tasks during shifts and provide coverage for workstations as needed.
• Address customer feedback promptly using the company's "Just Say Yes" policy.

Requirements

• Must be at least 18 years old.
• 2-4 years of restaurant supervisory experience or EPL SPECS certification.
• High school diploma or GED preferred.
• Valid driver's license and a reliable vehicle.
• Ability to obtain ServSafe Certification and pass the EPL Food Safety Audit class upon hire.

Benefits

• Competitive pay and quarterly bonuses.
• No overnight hours.
• Free meals during shifts and employee discounts.
• Medical, dental, and vision insurance.
• 401(k) plan with match and immediate vesting.
• Paid vacation and paid sick time.
• Tuition reimbursement and excellent career growth potential.
• Access to Employee Assistance Program and various insurance coverages.

About the Company

El Pollo Loco is dedicated to providing a high-quality, fire-grilled dining experience. We believe our people are our secret ingredient, and we take pride in providing a workplace where team members can express themselves, develop professionally, and enjoy a healthy work-life balance.