Assistant Manager

Responsibilities

• Collaborate with the General Manager to monitor and control labor costs through effective scheduling and retention initiatives
• Manage restaurant opening and closing procedures, including security protocols and crew task coordination
• Conduct inventory checks, update systems, and handle food deliveries to ensure accuracy
• Ensure customer service and speed of service metrics meet company goals and standards
• Maintain restaurant cleanliness and adherence to health, food safety, and QSC standards
• Direct and prioritize team member tasks during shifts and provide coverage at workstations as needed
• Address customer feedback promptly using the company's "Just Say Yes" policy

Requirements

• Must be at least 18 years old
• High school diploma or GED preferred
• 2-4 years of restaurant supervisory experience or EPL SPECS certification
• Valid driver's license and a reliable vehicle
• Ability to obtain ServSafe Certification and pass the EPL Food Safety Audit (FSA) class upon hire

Benefits

• Competitive pay and quarterly bonuses
• No overnight hours
• Free meals during shifts and employee discounts
• Medical, dental, and vision insurance
• 401(k) plan with match and immediate vesting
• Paid vacation and sick time
• Tuition reimbursement and excellent career growth potential
• Various insurance options including Life, Legal, Long Term Disability, and Pet Insurance

About the Company

El Pollo Loco is dedicated to providing a high-quality, fire-grilled dining experience. We believe our people are our secret ingredient, and we take pride in providing a workplace where team members can express themselves, develop professionally, and enjoy a healthy work-life balance.