Assistant Manager - Claims

About the Company

Visit Health is a pioneering health-tech platform dedicated to making healthcare accessible, affordable, and preventive. It has grown into an all-in-one wellness ecosystem that connects doctors, insurers, and millions of Indian families, offering services ranging from physical and mental wellness to OPD benefits.

Responsibilities

• Act as the primary contact for insurer communications and internal support queries
• Manage end-to-end processing of reimbursement claims, including documentation, validation, and settlement
• Generate and send cashless debit notes to insurers and follow up for approvals and payments
• Maintain strong working relationships with health or general insurance providers
• Monitor claims turnaround time (TAT) and ensure compliance with internal and external SLA benchmarks
• Prepare regular reports on claims performance, TAT, and issue trends
• Recommend and support initiatives for process enhancement and operational excellence

Requirements

• 4–5 years of experience in claims handling or insurance operations
• Experience working with insurance companies or Third Party Administrators (TPAs)
• In-depth knowledge of reimbursement and cashless claim processes
• Proficiency in MS Office and claims management systems
• Strong communication, analytical, and problem-solving skills
• Bachelor's degree in any discipline (Insurance, Healthcare, or Business Administration preferred)