Assistant Manager

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor
• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits
• Foster a positive, safe, and inclusive environment for employees and customers
• Model service standards and coach team members to success
• Analyze business results and drive Key Performance Indicators (KPIs)
• Assist the Store Manager with recruiting, hiring, training, and developing the store team
• Plan and execute merchandising standards, promotional planning, and product placement
• Build customer loyalty through company-sponsored programs and reduce loss through operational controls

Requirements

• Minimum of 1 year of retail or related management experience
• High school diploma
• Demonstrated leadership, supervisory, and customer engagement skills
• Proficient in computer and technology skills, including Outlook and Excel
• Ability to lift 40 pounds as needed
• Ability to stand or walk for extended periods and climb ladders
• Availability for days, nights, weekends, and holidays, including a minimum of two closing shifts per week

Benefits

• Health and mental health benefits
• 30% discount on our brands
• Paid time off, holidays, and parental leave
• Adoption assistance and charitable matching gifts
• Professional and personal development programs

About the Company

Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands. We are the #1 most-purchased children’s clothing brand, dedicated to providing quality products and fostering a close-knit, supportive culture for our teams and the families we serve.