Assistant Manager, Branch Office

Responsibilities

• Supervise and lead the branch team to provide a full range of products and services, including lending and depository accounts
• Assist the Branch Manager in monitoring cash operations and branch self-auditing to ensure asset security
• Manage staff to ensure vault opening, closing, and balancing procedures are completed accurately
• Participate in recruiting, onboarding, and initial training of new team members
• Guide team development to foster growth in technical, soft, and leadership skills
• Ensure compliance with all security, safety, emergency preparedness, and HR policies
• Perform managerial duties including setting performance goals, conducting appraisals, and mentoring staff
• Analyze reports and conduct trend analysis to optimize branch business performance

Requirements

• Working knowledge of applicable federal regulations governing consumer lending, mortgages, and depository accounts
• Knowledge of various financial products such as credit cards, savings, and checking accounts
• Working knowledge of functions relating to cash and ATM operations
• Strong organizational, planning, and time management skills
• Effective verbal and written communication skills
• Proficiency with word processing and spreadsheet software
• Ability to manage multiple priorities independently and within a team environment

Preferred Qualifications

• Bachelor's Degree in Accounting, Business Administration, or an equivalent combination of experience
• Familiarity with retail banking industry best practices
• Experience in a financial institution or lending environment

About the Company

Navy Federal Credit Union provides a meaningful career experience within a culture that is energized, engaged, and committed. We are recognized as one of the most loved workplaces and a top employer for veterans and tech workers. Our mission is to serve those who serve.