Assistant Manager - Accounts Receivable

Responsibilities

• Oversee order validation and processing of customer and intercompany invoices to ensure accuracy and timeliness.
• Manage Goods Receipt (GR) creation and support inventory management activities in alignment with business controls.
• Supervise order preparation, processing, and validation of purchase orders (POs) and supporting documentation.
• Lead, mentor, and support team members, including work allocation, productivity monitoring, and skill development.
• Act as the first level of escalation for operational, client, or team-related issues.
• Drive billing accuracy and reduce write-offs, credit notes, and rework through root cause analysis.
• Ensure compliance with internal controls, policies, and SLAs through regular quality audits.
• Identify process gaps and recommend solutions for efficiency, automation, and standardization.
• Prepare and review monthly performance dashboards, SLA metrics, and management reports.

Requirements

• Bachelor's degree in Commerce, Finance, Business Administration, or a related field.
• 5–8 years of relevant experience in Order Management, Order-to-Cash (O2C), or Finance Operations.
• 1–3 years of mandatory experience in a team management or leadership role.
• Strong working knowledge of invoicing, accounts receivable, and collections processes.
• Proficiency in MS Excel and ERP systems (SAP preferred).
• Ability to work onsite in Pune and comfortable working night shifts.
• Excellent problem-solving, analytical, and communication skills.

About the Company

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation. We serve more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, and Travel. We combine deep domain excellence with AI-powered platforms and analytics to help businesses innovate, scale, and build resilience.