Assistant Head Housekeeper

Responsibilities

• Lead and coordinate a dedicated housekeeping team to maintain five-star luxury standards
• Support the Head Housekeeper with daily team coordination and task delegation
• Uphold exceptional cleaning, hygiene, and room presentation protocols
• Assist with team coaching, training, and performance support
• Manage inventory, including stock and linen management
• Collaborate with other departments to ensure seamless guest service throughout the resort

Requirements

• Significant housekeeping experience in a high-end or luxury hotel environment
• Proven supervisory or leadership background within a housekeeping team
• Deep understanding of luxury cleaning standards and health & safety compliance
• Strong organisational skills with the ability to manage rotas and prioritise tasks
• Excellent attention to detail and communication skills
• IT literacy, including experience with housekeeping systems and scheduling tools
• Ability to remain resilient and professional in a fast-paced environment

Benefits

• On-site accommodation in a brand new self-contained home
• High-quality staff meals provided during shifts
• Staff discounts on dining, activities, and stays at the resort
• Opportunities for professional development and career progression
• A stunning workplace environment in the Scottish Highlands
• Access to outdoor activities like hiking, kayaking, and cycling

About the Company

The Torridon is a family-owned, five-star boutique resort set amidst 58 acres of magnificent parkland on the shores of Loch Torridon in the Scottish Highlands. Surrounded by rugged mountains and dramatic scenery, we offer one of Scotland’s most spectacular and secluded luxury escapes.