Assistant General Manager

Responsibilities

• Execute daily shifts following company SOPs to ensure consistency and Forbes 5-Star service standards
• Support the General Manager in cost control, labor scheduling, inventory management, and cash handling
• Develop and implement business strategies and promotions to maximize revenue and seat utilization
• Coordinate with the kitchen team regarding menu availability, dietary requirements, and pacing
• Oversee reservations, waitlists, and floor plans to optimize guest flow and turn times
• Provide day-to-day supervision, direction, and coaching to supervisors, captains, and service teams
• Handle guest complaints and service recovery promptly to ensure high levels of satisfaction
• Provide personalized service to VIP and media guests in coordination with PR and VIP services
• Maintain strict adherence to health, safety, and food hygiene standards

Requirements

• 2–3 years of leadership experience in fine dining (Assistant Manager or Restaurant Manager level)
• Experience in Michelin-recognized or Gault Millau restaurants preferred
• Strong knowledge of cuisine styles and wine; WSET 2 certification preferred
• Proficiency with MS Office and POS software
• Fluent in English and at least one other European language
• Bachelor's degree in hospitality management is an advantage
• Experience in luxury 5-star hotels or high-end international dining markets is a plus

Benefits

• Attractive salary paid in UAE Dirhams (AED)
• Excellent leave policy
• Comprehensive healthcare package
• Performance-based incentive programs

About the Company

Wynn Al Marjan Island is an upcoming opulent beachside destination in the United Arab Emirates, scheduled to open in 2027. This integrated resort will feature 1,530 rooms and suites, 22 restaurants and lounges, a theater, a nightclub, and a five-star spa, offering a world-class experience for discerning guests.