Assistant General Manager

Responsibilities

• Drive revenue performance and sales execution through customer interactions and team coaching
• Lead and manage service advisors and technicians to ensure accountability and productivity
• Monitor sales performance, margin management, and cost controls
• Manage end-to-end team performance including hiring, training, and coaching
• Improve operational efficiency and customer throughput
• Engage directly with customers to build trust and resolve concerns
• Use operational metrics and technology to track performance and ensure consistency

Requirements

• Proven experience leading teams in a customer-facing environment
• Strong sales leadership and coaching skills
• Experience managing employee performance, hiring, and corrective actions
• Strong operational decision-making ability
• Excellent customer communication and trust-building skills
• Ability to work in fast-paced environments
• Ability to learn and utilize new technology platforms

Benefits

• Medical, Dental & Vision insurance coverage
• Paid Time Off, Paid Sick Time & Company Paid Holidays
• 401(k) retirement plan with up to 4% matching
• Two-week intensive leadership and operations training program
• Clear career pathways into multi-unit and senior leadership roles

About the Company

Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Currently operating 30 locations, the company is scaling rapidly with plans to expand to 300 locations over the next four years.