Assistant General Manager

Responsibilities

• Establish operational procedures for incoming/outgoing shipments, material handling, and inventory management
• Maintain physical condition of warehouse and equipment
• Manage budget and P&L of the operation
• Monitor and ensure facility KPIs are met for profitability and productivity
• Lead interviewing, hiring, training, and performance management for supervisory and hourly staff
• Ensure warehouse safety, sanitation, security, and compliance
• Coordinate warehouse activities with customer service and sales departments

Requirements

• 6 to 8 years of related experience in Supply Chain, Fulfillment, or Distribution Center Operations
• Experience with Warehouse Management Systems (WMS)
• Experience leading teams of 40+ employees
• Proficiency in Advanced Excel, Outlook/Gmail, and Project Management Software
• Ability to solve practical problems in environments with limited standardization

Preferred Qualifications

• Bachelor’s degree in Supply Chain Operations or equivalent
• Lean Six Sigma certification
• Experience with labor management systems and productivity initiatives

Benefits

• Full health benefits coverage (medical, dental, vision)
• Unlimited Paid Vacation Time
• 401(k) retirement plan
• Referral Bonus Program

About the Company

ShipMonk is a tech-powered growth partner for ecommerce brands, operating a global network of owned fulfillment centers across the US, Canada, the UK, and Europe.