Assistant General Manager

Responsibilities

• Lead, coach, and train the Sales team to drive sales initiatives and meet targets
• Focus on selling club memberships, fitness services, products, and programs
• Oversee membership billing processes and monitor the sales pipeline
• Communicate goals, expectations, and procedures to staff members
• Supervise facility maintenance, cleanliness, and equipment upkeep
• Ensure compliance with health and safety regulations and implement safety protocols
• Address member concerns and resolve issues to ensure high-quality customer service
• Engage with members in a friendly and approachable manner

Requirements

• 2 years of customer service experience
• 3-4 years of sales experience
• 1 year of supervisory experience
• Strong verbal and written communication skills
• Excellent MS Office skills
• Ability to pass a background check
• CPR certification required within 30 days of hire
• Ability to lift more than 40 lbs and move about club floors
• Ability to operate company computer systems

Preferred Qualifications

• Prior experience or strong interest in the fitness industry

Benefits

• Free membership for you and one family member
• Discounted personal training and merchandise
• Daily Pay access
• Group health, dental, and vision insurance
• 401(k) with company matching
• Variable income opportunities including commission and bonus