Assistant General Manager

Responsibilities

• Lead, coach, and train the Sales team to drive membership and fitness service sales
• Ensure sales targets are met, particularly during weekends or in the absence of the General Manager
• Oversee billing processes and monitor the sales pipeline for leads and prospects
• Communicate goals, expectations, and procedures to staff members
• Supervise facility maintenance, cleanliness, and equipment upkeep
• Ensure compliance with health and safety regulations and implement safety protocols
• Address member concerns and resolve issues to ensure high-quality customer service
• Communicate calmly and clearly with staff and members during emergencies

Requirements

• 2 years of customer service experience
• 3-4 years of sales experience
• 1 year of supervisory experience
• Strong verbal and written communication skills
• Excellent relationship building and influencing skills
• Proficiency in MS Office
• Ability to pass a background check
• CPR certification required within 30 days of hire
• Ability to lift more than 40 lbs and move about club floors
• Ability to operate company computer systems and enter data

Benefits

• Free membership for you and one family member
• Discounted Personal Training and merchandise
• Daily Pay access
• Group Health, dental, vision, and Supplemental Life insurance
• 401(k) with company matching
• Vacation, holiday, and sick pay
• Personal education growth options via Sophia Learning

About the Company

EōS Fitness is a bold, upbeat, and motivating fitness provider dedicated to creating loyal, lifelong fans and exercise practitioners through a high-energy work environment and core values of personal responsibility and teamwork.