Assistant General Manager

Responsibilities

• Ensure sales targets are met by leading the team and driving sales initiatives
• Focus on selling club memberships, fitness services, products, and programs
• Oversee billing processes and monitor the sales process
• Communicate goals, expectations, and procedures to staff members
• Supervise the maintenance and cleanliness of the facility
• Ensure compliance with health and safety regulations and implement safety protocols
• Address member concerns or complaints and manage membership inquiries
• Engage with members in a friendly and approachable manner
• Communicate calmly and clearly with staff and members during emergencies

Requirements

• 2 years of customer service experience
• 3-4 years of sales experience
• 1 year of supervisory experience
• Strong communication and relationship building skills
• Excellent MS Office skills
• Ability to pass a background check
• CPR certification required within 30 days of hire
• Ability to lift more than 40 lbs and work in a gym setting

Preferred Qualifications

• Prior experience or strong interest in the fitness industry

Benefits

• Free membership for you and one family member
• Discounted Personal Training and merchandise
• Daily Pay access
• Group Health, dental, vision, and Supplemental Life insurance
• 401(k) with company matching
• Personal education growth options via Sophia Learning