Posted 18 hours ago
Assistant Front Office Manager
Radisson Hotel Group
Requirements
Customer service experience, Leadership skills, Communication skills, Organizational skills, Problem-solving skills, Time management, Staff training experience, Front office operations knowledge
Skills
customer serviceLeadership
About the role
Responsibilities
- Lead the reception team as a role model to ensure an impeccable guest experience
- Act as the face of the hotel for guests while managing budgets and stocks
- Contribute to guest satisfaction and the daily smooth operation of the front office
- Manage check-in/check-out procedures, reservations, and guest billing
- Plan schedules and manage workflow effectively
Requirements
- Proven experience in customer service and complaint management
- Strong leadership and team motivation skills
- Excellent oral and written communication abilities
- Strong organizational and multitasking skills
- Problem-solving mindset and ability to handle unforeseen situations
- Experience in staff training and development
- Proficiency in front office operations and reservation management
About the Company
Radisson Hotel Group is one of the largest hotel groups in the world, with ten distinctive hotel brands and more than 1,460 hotels in operation and development in over 95 countries. Our philosophy is built on the idea that "Every Moment Matters."
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Get started — it's freeAssistant Front Office Manager
Radisson Hotel Group · Bengaluru
