Assistant Director, Student Services

Responsibilities

• Lead the multicampus accommodations advising program, overseeing operations, policy development, and staff supervision.
• Direct the CLEAR program by setting strategic goals, evaluating effectiveness, and managing resources and personnel.
• Maintain a caseload to determine eligibility, develop accommodation plans, and provide guidance to students and faculty.
• Ensure compliance with federal and institutional requirements to provide equitable access for students with disabilities.
• Apply relevant laws and best practices to support student success and accessibility.

Requirements

• Bachelor’s degree in a relevant field and four years of progressively responsible relevant experience.
• At least one year of managerial experience.
• Experience reviewing and approving accommodations for students with disabilities (or equivalent education/experience).
• Excellent oral, written, and interpersonal communication skills.
• Strong computer proficiency, including experience with databases, spreadsheets, and word processing.

Preferred Qualifications

• Master’s degree in Higher Education, Student Affairs, Counseling, Social Work, or Rehabilitation Counseling.
• One to two years of direct experience serving students with disabilities in a higher education setting.
• Knowledge of Section 504 of the Rehabilitation Act, the Americans with Disabilities Act (ADA), and other pertinent laws.
• Understanding of universal design, assistive technologies, and student development theory.
• Demonstrated sensitivity and competency in working with diverse populations.

Benefits

• Comprehensive medical, dental, life, and disability insurance.
• Paid sick and vacation leave, plus paid holidays.
• Retirement programs and deferred compensation options.
• Employee tuition waiver and opportunities for training and development.

About the Company

Washington State University is a premier land-grant university with multiple campuses across Washington state and global online programs. WSU is dedicated to academic excellence, innovative research, and providing equitable access to education for all students.