Assistant Director, Online Business Programs

Responsibilities

• Provide enrollment coaching and admissions support for prospective students, including career advising and degree mapping.
• Deliver academic advising to approximately 100 current students, assisting with registration, academic interventions, and petitions.
• Monitor student success metrics such as course engagement and degree progress to initiate proactive academic conversations.
• Maintain accurate and timely records of all advising interactions within database software.
• Evaluate degree requirements and coordinate files for submission to the registrar.
• Support program development by communicating student feedback to the Program Director and contributing to promotional content.
• Collaborate with campus offices including Registrar, Financial Aid, and Student Accounts to streamline services.

Requirements

• Bachelor’s degree or an equivalent combination of education and professional experience in higher education, career counseling, or a related field.
• Experience in higher education or career counseling.
• Proficiency with Microsoft 365.
• Experience using CRM, SIS, or LMS platforms.
• Ability to establish trust and build rapport with prospective and non-traditional students.
• A personal commitment to the Christian faith and the integration of faith and learning.

Preferred Qualifications

• Proven ability to manage multiple projects and meet deadlines with accuracy.
• Experience organizing and coordinating student engagement or community-building events.
• Basic knowledge of financial aid policies and procedures.
• Demonstrated skill in addressing student challenges and fostering positive academic outcomes.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Employer-matched 403(b) retirement plan.
• Tuition remission programs for employees, spouses, and dependents.
• Life insurance and long-term disability coverage.
• Accrued vacation and sick leave.
• 15 paid holidays and 2 days of floating holiday leave.
• Access to the University Recreation Center and Aquatic Center.

About the Company

Whitworth University is a Christian liberal arts university dedicated to providing a diverse student body with an education of mind and heart. Our mission is to equip students to honor God, follow Christ, and serve humanity through a community shaped by learning, curiosity, and faith.