Assistant Director of Financial Aid

Responsibilities

• Manage daily financial aid operations for the College for Adults baccalaureate and associate programs.
• Prepare financial aid packages and perform need analysis using professional judgment in accordance with regulations.
• Review academic transcripts, determine eligibility for state grants, and evaluate Satisfactory Academic Progress (SAP).
• Complete federal verification processes and resolve conflicting data or student record adjustments.
• Counsel students, families, and guardians on federal, state, institutional, and private financial aid eligibility and regulations.
• Coordinate with key university offices such as Student Accounts, Registrar, and Academic Advising to resolve complex student issues.
• Monitor and review federal Return of Title IV and state refund calculations for accuracy.
• Maintain current knowledge of financial aid programs by reviewing NASFAA, MAFAA, and federal/state handbooks.

Requirements

• Bachelor’s degree.
• Three (3) years of experience with CRMs (e.g., Banner/Argos, PeopleSoft, PowerFAIDS, etc.) in financial aid administration.
• Knowledge of federal, state, and institutional financial aid policies and regulations.
• Experience with COD, FAA Access, and NSLDS or other related applications.
• Experience serving the needs of 1st generation and BIPOC students.
• Proficiency with Google Workspace and Microsoft Office.
• Ability to work accurately within strict deadlines and provide excellent customer service.

Preferred Qualifications

• Experience leading teams or managing projects.

Benefits

• Fourteen (14) paid holidays and paid “gift” days.
• Free tuition for employees and reduced tuition for families after one year of service.
• Health, dental, and vision insurance.
• 403b retirement plan access.
• Accrued sick time.

About the Company

St. Catherine University is an equal opportunity employer committed to inclusion and diversity. Located in St. Paul, MN, the University provides a learning and working environment enriched by the diversity of all its members.