Assistant Director of Donor Engagement

Responsibilities

• Manage the administration and stewardship of personalized donor engagement plans and impact reports.
• Develop and implement behavior-based stewardship strategies for diverse donor segments, including leadership, first-time, and young alumni.
• Coordinate logistical and programmatic aspects of donor events, such as scholarship luncheons and recognition programs.
• Hire, train, and mentor student workers to support donor stewardship initiatives.
• Utilize CRM and engagement platforms (e.g., Slate, Pledgemine, Thankview) to manage donor relationships and documentation.
• Collaborate with academic departments, alumni engagement, and senior leadership to ensure donor intent is honored.
• Represent Hope College at various donor events, which may include evening and weekend attendance.

Requirements

• Bachelor's degree (fields such as education, hospitality, or communications preferred).
• 5+ years of experience in donor engagement, stewardship, event coordination, or data management.
• At least 1 year of professional experience in an office setting.
• Proven experience developing data-driven strategies for segmented audiences.
• Strong project management skills with the ability to manage multiple deadlines.
• Proficiency in Microsoft Office (specifically Excel), Google Suite, and CRM or email marketing platforms.
• Excellent written and verbal communication skills with high attention to detail.

Preferred Qualifications

• Experience with specific platforms such as Raiser’s Edge, Slate, or MailChimp.
• Background in higher education philanthropy or hospitality.

About the Company

Hope College is dedicated to providing a transformative educational experience. Through our Philanthropy & Engagement department, we work to build meaningful connections between our institution and the supporters who make our mission possible.