Assistant Director, Bureau of Early Intervention

Responsibilities

• Assist with the oversight of Regional Office practices to ensure consistency across EI Regional offices
• Oversee staff work in the EI Hub case management and billing system
• Supervise Regional Office staff and advise the Regional Director on performance
• Ensure delivery of high-quality services to NYC’s children and families
• Address Parent and Provider Complaints and participate in Due Process proceedings
• Assist with staff hiring, performance evaluations, and staff development
• Develop and implement procedures, databases, and indicators to monitor office performance

Requirements

• Baccalaureate Degree in Business Administration, Engineering, Social Sciences, Health Care Specialization, Physical Sciences, or related programs with 4 years of progressive experience
• OR Master's Degree in Public Health, Public/Hospital Administration, Health Care Specialization, Business Administration, or related disciplines with 3 years of progressive experience
• Demonstrated skills in written and oral communication
• Knowledge of early childhood development (ages birth to three)
• Familiarity with NYC Early Intervention Program policies and procedures
• Experience with meeting facilitation, mediation, or group consensus building

Preferred Qualifications

• Experience with case management software or similar applications
• Strong organizational and multitasking skills under strict deadlines

About the Company

The New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC residents through various public health initiatives.