Assistant Delivery Manager

Responsibilities

• Assist in planning and coordinating daily delivery schedules
• Monitor delivery routes and address delays or issues promptly
• Support the Final Mile Director in leading and motivating delivery drivers and staff
• Ensure team compliance with company policies, safety standards, and customer service expectations
• Handle escalated customer inquiries and resolve delivery-related issues professionally
• Verify that deliveries meet company standards for accuracy and condition
• Conduct spot checks on vehicles and equipment to ensure proper maintenance
• Assist with tracking deliveries, returns, and inventory movement
• Help onboard and train new delivery staff on procedures and safety protocols
• Ensure adherence to DOT regulations and company safety guidelines
• Track KPIs such as on-time delivery rates and customer feedback

Requirements

• High school diploma or equivalent
• Ability to lift and maneuver furniture up to 150+ lbs. with assistance
• Availability to work weekdays, weekends, and holidays as required

Preferred Qualifications

• College degree
• 2+ years in DC or warehouse leadership role

Benefits

• Competitive commission-based pay with performance bonuses
• Comprehensive medical, dental, vision, disability, and life insurance
• Paid vacation and sick leave
• 401(k) retirement plan with company matching
• Tuition assistance through Thomas University
• Generous employee discounts on furniture

About the Company

1915 South owns and operates 30 Ashley stores and 3 distribution centers across the southeast, focusing on employee growth and exceptional customer service.