Assistant Community Manager

Responsibilities

• Support leasing efforts by conducting tours, responding to leads, and guiding prospects through the leasing process
• Ensure lease applications, renewals, and related documents are completed accurately and on time
• Meet occupancy goals through strong leasing performance and resident retention
• Create and manage content for the community’s social media platforms
• Oversee rent collection, check scanning, and payment posting
• Monitor delinquencies, make weekly follow-up calls, and coordinate eviction procedures
• Conduct regular ledger reviews to verify billing and account accuracy
• Step into a leadership role in the absence of the Community Manager
• Respond to resident concerns and deescalate issues with professionalism

Requirements

• High School or GED equivalent
• Valid Driver's License
• Two years of property management experience preferred
• Six months of assistant community manager experience preferred

Preferred Qualifications

• Certified Apartment Leasing Professional Accreditation (CALP)

Benefits

• Monthly leasing and renewal commissions
• Quarterly performance bonuses
• Medical, dental, and vision coverage
• 401k retirement match program
• Paid time off, including birthdays
• Paid sick time
• Pet insurance plans
• Paid maternity, paternity, and adoption leave
• Telehealth access
• Company paid life insurance

About the Company

Hawthorne Residential Partners is one of the top 50 largest multifamily management companies in the country, rooted in the Southeast. We lead with heart and operate with purpose through our Live It culture.