Assistant commercial

Responsibilities

• Contact an existing portfolio of clients autonomously to secure renewals and encourage referrals for Swile's CSE solution
• Provide administrative support to Mid-Market Account Managers
• Analyze client data and perform verification checks with customers
• Act as a liaison between clients and internal teams (Business & CX)
• Create, send, and track quotes through to signature and payment
• Manage accounting credit requests and create tickets for fund transfers
• Maintain a close working partnership with assigned Account Managers
• Ensure accurate administration and management of the CRM (Salesforce)
• Perform client follow-ups and manage appointment scheduling

Requirements

• First successful experience in sales assistance or customer relations, ideally involving development or retention
• High comfort level with phone outreach and building rapport with clients
• Result-oriented mindset with a drive to meet objectives
• Proficiency in Salesforce CRM
• Proficiency in Excel, including Pivot Tables and VLOOKUP
• Excellent interpersonal and written communication skills
• Highly organized, autonomous, and rigorous

About the Company

Swile is a fast-growing company transforming the employee experience through innovative digital solutions. We are committed to environmental responsibility, diversity, equity, and inclusion, fostering a high-performance culture where the sky is the limit.