Assistant Client Relations Manager

Responsibilities

• Support, advise, and inform clients throughout the acquisition process until handover to after-sales service
• Organize and maintain the client space
• Manage requests for buyer modification works and options
• Plan and coordinate site visits (partition visits, pre-delivery visits, etc.) with project and technical teams
• Inform clients of construction progress via phone, newsletters, and periodic bulletins
• Assist in the first General Assembly of the co-ownership
• Organize key handovers, including walkthroughs, legal guarantee explanations, and administrative points
• Manage client complaints and ensure efficient traceability and information systems
• Prepare client files for transfer to the after-sales service
• Analyze client satisfaction surveys

Requirements

• Currently pursuing a Bac+3/4 degree
• Seeking an apprenticeship (alternance) in the real estate sector
• Strong interpersonal and communication skills
• Proactive, involved, and curious personality

About the Company

Cogedim, part of the Altarea Group, is both a developer and a property owner active across the entire real estate value chain. The group innovates to create urban value and develop neighborhoods aligned with societal and ecological transitions.