Assistant Boutique Manager

Responsibilities

• Support the boutique manager in directing operations to ensure exceptional customer service and profitable growth
• Drive sales performance and sales per hour by coaching and teaching sales behaviors
• Assign sales supervisor segments and shifts to the sales management team
• Manage and resolve customer relationship issues
• Support recruitment, hiring, and onboarding processes to meet staffing guidelines
• Manage professional lifecycle of sales associates including training, retention, and career development
• Support labor budget management, target wage rates, and discretionary expenses
• Assist with physical inventory processes and loss prevention strategies
• Ensure visual merchandising standards are met and maintained
• Monitor replenishment processes to ensure sales floor is fully stocked according to brand guidelines
• Maintain a safe and clean work environment

Requirements

• Experience in retail management or assistant management roles
• Ability to lead, train, and develop a sales team
• Strong customer service and conflict resolution skills
• Proficiency in managing operational tasks and labor budgets