Assistant/Associate Director, Technology & Student Life Data Analytics

Responsibilities

• Lead the collection and analysis of First Destination Survey (FDS) data and generate performance metrics for the Gateway Career Center.
• Use quantitative and qualitative techniques to identify trends in student career readiness and employer engagement.
• Serve as a divisional subject matter expert for the Division of Student Life, assisting with survey design and metric interpretation.
• Develop and automate routine reports and dashboards for divisional leadership using SQL and BI tools.
• Establish and document data governance protocols to ensure data integrity across various platforms.
• Manage the maintenance and updates for core platforms including Handshake, Uconnect, and Ellucian CRM.
• Act as the primary technical liaison between the division and Information Technology Services (ITS).
• Provide technical support and training to staff on new software and system updates.

Requirements

• Bachelor's degree required.
• 3–5 years of experience managing complex technology systems (e.g., Handshake, Symplicity, or Ellucian CRM).
• Proficiency in SQL and BI/Reporting tools such as Tableau or Power BI.
• Advanced Microsoft Excel skills (power user level).
• Strong project management skills and the ability to translate complex data into "plain English" for stakeholders.
• Ability to handle confidential student information with a high degree of discretion.
• Availability to work occasional evenings and weekends to support major events like Career Fairs.

Preferred Qualifications

• Master's degree in Data Science, Higher Education Administration, Information Systems, or a related field.
• Experience with data visualization and dashboard creation.

About the Company

Lafayette College is a diverse community dedicated to creating a responsive, inclusive, and supportive learning environment. We are committed to diversity, equity, access, and inclusion (DEAI) initiatives across all operations.