Assistant administratif et commercial

About the Company

Espace et Vie is a senior service residence provider offering personalized services such as cleaning, human aid, catering, and laundry to ensure resident comfort. We are recognized as a leading brand in the senior residence sector, focusing on trust and high-quality customer service.

Responsibilities

Commercial

• Handle physical and telephone reception
• Manage prospect requests, follow-ups, and lead pools
• Manage intervention requests from residents
• Prepare administrative documentation for new resident arrivals
• Provide organizational support for events for partners and the general public

Quality

• Conduct satisfaction surveys

Human Resources

• Support the management team
• Assist with scheduling and planning management
• Track employee occupational medicine appointments

Administrative Management

• Manage purchase orders, delivery notes, intervention slips, and stocks
• Monitor technical maintenance of the residence
• Distribute mail to residents

Requirements

• Bac+2 level training (BTS Assistant de gestion, BTS Assistant de manager, BTS Management des unités commerciales, or equivalent DUT)
• Proficiency in commercial techniques
• Mastery of IT tools
• Ideally, experience working with the elderly
• Versatile and positive attitude