Assistant Academic Coach

Responsibilities

• Manage a student caseload to encourage the achievement of educational goals through self-assessment and reflection
• Support student learning by ensuring access to programs and services and removing barriers to enrollment and progression
• Connect students to essential campus and community resources to facilitate graduation
• Assist in developing and coordinating recruiting, outreach, and engagement programming
• Implement strategies related to Student Excellence and perform other functionally related duties as assigned

Requirements

• Bachelor’s degree from an accredited university or college
• Experience in advising, mentoring, tutoring, student programming, or student services in an educational or programming setting
• Proficiency in Microsoft Office Suite (Word, Excel, Access, Outlook, Teams, and PowerPoint)
• Strong written and verbal communication skills with the ability to deliver effective presentations

Preferred Qualifications

• Master’s degree in student personnel services, adult learning and development, counseling, guidance, education, or a related field
• Experience working directly with student populations and recruitment efforts
• Experience using early alert or advising systems powered by predictive analytics

About the Company

Cleveland State University is dedicated to engaged learning and student success, providing comprehensive support services to help students achieve their educational and professional goals.