Asset Protection Specialist

Responsibilities

• Greet all visitors with warmth and positivity to set the brand vibe
• Manage guest check-in with professionalism and compliance
• Provide concierge-level support by answering questions and directing traffic
• Monitor store entry/exit, perimeters, and premises to ensure safety
• De-escalate situations using empathy, tact, and clear communication
• Support team members with safety, cleanliness, and guest flow
• Respond urgently to safety, security, or compliance incidents
• Conduct visual inspections per SOPs to maintain a hazard-free environment
• Foster relationships and trust with store teams and customers
• Support training of new team members

Requirements

• At least one year of customer-facing or concierge experience preferred
• Familiarity with POS systems or compliance technology preferred
• Ability to work varying shifts including mornings, days, nights, and weekends
• Must be 21 years or older
• Must pass all required background checks and meet state cannabis employment requirements
• Valid driver's license or state ID
• Ability to remain alert and mobile for extended periods
• Ability to move inventory weighing up to 30 pounds
• Ability to stand or walk for the duration of a shift

Preferred Qualifications

• Security, military, or law enforcement experience
• Strong commitment to hospitality-focused service

About the Company

Green Thumb Industries and RISE Dispensaries aim to promote well-being through the power of cannabis, fostering an inclusive culture that celebrates diversity and champions economic opportunities in underserved communities.