Asistente Digital Sucursal

Responsibilities

• Receive and assist customers at the branch entrance, directing them to the appropriate area to ensure a high-quality service environment.
• Proactively advise customers on the use of digital channels and self-service tools to streamline operations.
• Assist customers in queues by providing guidance on digital banking tools to reduce wait times.
• Contribute to the branch's success by meeting service objectives and following established bank procedures and commercial models.

Requirements

• Degree in economic-administrative areas (preferably completed).
• At least 1 year of experience in customer service.
• Experience in promotion and sales (experience in the financial sector is a plus).

Benefits

• Monthly base salary.
• Grocery vouchers (Vales de despensa).
• Direct hiring with the institution.
• Benefits superior to those required by law.
• 20 vacation days per year.
• Major medical insurance (Seguro de Gastos Médicos Mayores).
• Life insurance.

About the Company

Scotiabank is a leading bank in the Americas. We help our customers, their families, and their communities achieve success through a full range of advisory, products, and services in personal and commercial banking, wealth management, private banking, corporate and investment banking, and capital markets. We are committed to creating an inclusive and accessible environment for all.