Asesor de Atención a Dirección

Responsibilities

• Manage and follow up on the agenda for the PrepaTec Campus Cumbres Directorate, coordinating meetings, appointments, and strategic activities.
• Provide warm, professional, and timely service to students, parents, providers, and visitors.
• Act as a liaison between the Directorate and various campus areas to ensure effective communication and follow-up on agreements and projects.
• Coordinate administrative and logistical aspects for meetings, institutional events, and special visits.
• Support the organization and execution of campus events to ensure a positive experience for all attendees.
• Proactively identify and execute opportunities for operational improvement and service excellence.

Requirements

• Completed Bachelor's degree (Licenciatura concluida).
• 1 to 2 years of experience in customer service, user service, or administrative functions.
• English language level A1-B1 (Basic to Intermediate).
• Strong organizational skills and a proactive attitude.
• High commitment to service excellence and ability to manage multiple tasks simultaneously.

About the Company

Tecnológico de Monterrey is a leading educational institution dedicated to transforming environments through innovation and human-centered processes. We foster a collaborative culture based on inclusion, meritocracy, and respect, providing extraordinary experiences for our students and community.