Arena Office Assistant

Responsibilities

• Provide basic ticket office support, including printing tickets, processing customer payments, and assisting with mobile device issues
• Act as Lounge Coordinator by managing lounge rentals, showing spaces to potential clients, and preparing contracts and invoices
• Serve as a Receptionist by answering phones, greeting guests, and coordinating radio calls
• Settle concessions operations by reconciling transactions following events
• Maintain professionalism and composure in a fast-paced, high-stress environment

Requirements

• High school diploma
• 2 years of successful experience as a receptionist or secretary
• Strong verbal and written communication skills
• Proficiency in word processing and spreadsheet software
• Ability to operate general office machinery
• Ability to work nights and weekends as needed
• Ability to prioritize tasks effectively in stressful situations

Preferred Qualifications

• College degree or successful completion of post-secondary coursework in a business-related program
• Knowledge of administrative processes and procedures at the University of Dayton
• Experience working in a fast-paced, energetic environment alongside professional staff
• Basic ticketing background or knowledge
• Experience with Point of Sale (POS) software

About the Company

The University of Dayton is a Catholic, Marianist institution committed to the dignity of every human being. We seek to increase diversity in all its forms and model inclusion across our campus community. Join our team at the UD Arena to support premier events and guest experiences.