Area Manager

Responsibilities

• Lead contract delivery and performance for a diverse portfolio of community services across Central NT
• Provide strategic leadership, coaching, and development to Program Managers to foster a high-performing culture
• Manage and monitor operational budgets of approximately $8.3M, ensuring financial sustainability and accurate reporting
• Build and maintain strategic relationships with government agencies, funders, and community stakeholders
• Oversee regional workforce planning, including recruitment, performance management, and succession planning
• Respond to critical incidents with calm, effective leadership to ensure safety and best practice outcomes
• Drive continuous improvement and identify opportunities for service growth and regional strategy contribution

Requirements

• Tertiary qualification in Community Services, Human Services, Management, or a related discipline
• 5–7+ years of leadership experience managing multidisciplinary teams in complex service environments
• Proven financial and operational management capability, including oversight of multiple programs and budgets
• In-depth knowledge of Aboriginal cultural systems, protocols, and a commitment to culturally safe practice
• Strong understanding of homelessness, housing services, mental health, AOD, and family/domestic violence
• Highly developed stakeholder engagement skills with experience working alongside government and community partners
• Full driver licence with no restrictions

Benefits

• Salary of $138,818 + super plus NFP salary packaging benefits
• Business car provided
• Additional $350 annually to assist with remote area cost of living
• Access to up to 3 additional days of Personal/carers leave each year
• Extra leave including Mission Australia Thank You Day and Work Anniversary Day off
• Free external, confidential counselling and chaplaincy support

About the Company

Mission Australia is a national Christian charity dedicated to ensuring everyone has a safe home and the opportunity to thrive. Since 1859, we have provided essential services including homelessness prevention, social housing, and support for mental health and disability to help Australians in need reach their full potential.