Area Customer Service Coordinator

Responsibilities

• Collaborate closely with management to enhance operational processes and ensure compliance with best practices.
• Drive continuous improvement through the use of data-driven insights.
• Assist in the seamless implementation of new customer accounts and service expansions.
• Provide valuable support to Field Implementation Managers during service rollouts.
• Maintain a service-oriented approach to ensure exceptional service delivery and client satisfaction.
• Embrace challenges with adaptability and accountability within a dynamic work environment.

Requirements

• High school diploma with at least 12 months of relevant work experience.
• Willingness and ability to travel between customer locations within a 40-50 mile radius.
• Strong communication skills and a customer-centric mindset.
• Proficiency in Microsoft Office suite and general computer operations.
• Ability to work in a fast-paced, evolving environment.

Preferred Qualifications

• Additional education beyond a high school diploma.
• Prior professional experience in customer service or a related field.
• A demonstrated commitment to personal growth and ongoing professional development.

About the Company

Ricoh is a global leader dedicated to driving transformative change through innovative technology and exceptional service. We focus on empowering our clients and fostering a culture of excellence, collaboration, and meaningful impact.