Posted 3 hours ago
ARC Coordinator Iberia
ESAB
Requirements
Degree required, Minimum 5 years experience, Technical fault diagnosis skills, Training and auditing experience
Skills
Quality Control
About the role
Responsibilities
- Act as the primary point of contact for the Authorised Repair Centre (ARC) network in Iberia
- Provide technical support, fault diagnosis, and remote correction for equipment issues
- Manage warranty handling and escalate technical issues to appropriate ESAB stakeholders
- Conduct training, quality control, and auditing of personnel within the ARC network
- Support the ESAB sales force with technical expertise and market intelligence
- Drive continuous improvement in service delivery to meet world-class standards
- Monitor and consolidate Aftermarket data to support the creation of KPIs
- Implement safety culture and ensure compliance with all legal and operational rules
Requirements
- University degree in a relevant technical field
- Minimum of 5 years of professional experience in a technical or coordination role
- Proven skills in technical fault diagnosis and troubleshooting
- Experience in training and auditing processes
About the Company
ESAB is a world leader in the production of welding and cutting equipment and consumables. Our innovative, world-renowned equipment and solutions are developed with input from our customers and built with the expertise and heritage of a global manufacturing leader.
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ESAB · Spain
