Arabic Receptionist

Responsibilities

• Greet and welcome guests, visitors, and suppliers
• Answer telephone calls and guest queries
• Provide information on promotions, room prices, and local activities
• Process payments, reservations, and cancellations accurately
• Identify corporate leads and build long-term relationships
• Drive online guest feedback and manage name mentions
• Perform general office duties including correspondence and filing
• Maintain reception stock and supplies
• Communicate guest requests and complaints to relevant departments
• Ensure guest safety in line with company guidelines

Requirements

• Minimum of one year experience as a Hotel Receptionist
• Proficiency in Arabic (speaking, writing, and reading)
• Knowledge of Opera PMS
• Customer-oriented approach
• Excellent communication and organizational skills
• Ability to work under pressure and in a team environment

Benefits

• Competitive salary package
• Accommodation and transportation
• Medical insurance including dental
• Air tickets
• Work-life balance opportunities

About the Company

Premier Inn is a leading British hotel chain with over 900 hotels across the UK, Germany, UAE, and Qatar. In the UAE, we operate through a strategic partnership between Emirates Group and Whitbread PLC.