Apprentice Receptionist

About the Company

Radisson Hotel Group is one of the largest hotel groups in the world with ten distinctive hotel brands and more than 1,460 hotels in operation and development in more than 95 countries. Our philosophy is based on the service motto: "Yes I can!"

Responsibilities

• Manage physical and telephone reception for guests
• Handle guest check-in and check-out processes
• Manage reservations and process bookings
• Handle guest complaints and resolve issues
• Implement upselling sales actions
• Process guest billing and invoicing
• Perform administrative tasks and manage emails
• Ensure cash register accuracy
• Assist with luggage porterage

Requirements

• Strong interpersonal skills and active listening
• Excellent customer service orientation
• Punctuality and reliability
• Positive, dynamic, and versatile attitude

Benefits

• Career development and professional learning opportunities
• Inclusive and supportive team environment
• Global employee benefits including preferential hotel rates for you and your relatives